From technical requirements to repeat supply. The service scope is agreed for each project.
We review the intended component, service environment, drawings, reference samples and target performance. Critical dimensions, tolerances, material grade, test methods and acceptance limits are recorded before supplier comparison. Regulatory or food-contact requirements are checked for the intended market and application.
We compare manufacturing processes, equipment capability, capacity, minimum order quantities and relevant production experience. Technical responses, quality records and export documentation help identify a suitable production source and questions that require further evidence.
We coordinate the relevant TDS, SDS, batch COA and available test reports. Document revisions, batch identification, test conditions and units are checked against the specification. Where additional testing is agreed, we coordinate the scope and acceptance criteria with the manufacturer or an appropriate testing provider.
Sample grade, dimensions, batch and approval criteria are recorded. Customer evaluation and any agreed testing establish the approved reference. Production orders identify the approved specification and reference sample so that later lots can be compared on the same basis.
We confirm the agreed specification, price, quantity, lead time, packaging, payment conditions and Incoterms. Production milestones and changes affecting delivery are followed up. Proposed changes to raw materials, formulation or process are referred for review before implementation when required by the agreed change-control procedure.
The inspection scope is agreed for the order: for example appearance, dimensions, quantity, labeling and packing. We coordinate pre-shipment evidence or inspection where required, then check shipment documents and batch traceability against the order. Dispatch timing and transport information are communicated to the customer.
We follow up on incoming inspection feedback and performance issues. Claims are organized using lot numbers, photographs, test results and retained samples where available. We coordinate investigation, corrective-action responses and agreed commercial resolution, and carry approved changes into repeat orders.
